At CashLounge we are committed to promoting safer gambling and helping players keep their activity enjoyable and under control. Player safety is a priority: we provide clear information, tools to manage play, and routes to professional help so that individuals can make informed choices and step away when needed.
We base our approach on preventing harm, protecting vulnerable people, and offering straightforward controls. Our policies aim to reduce risk by encouraging responsible behaviour, verifying age and identity where required, and responding promptly to requests for account changes or restrictions.
Players can set deposit limits to manage how much they place into their account over daily, weekly or monthly periods. Limits are adjustable via the account settings and can be reduced immediately; increases may be subject to a cooling-off period to discourage impulsive changes.
Loss limits help players control the amount they are prepared to lose. These controls record net loss across eligible activity and prevent further play once a limit is reached during the specified timeframe.
Session time limits and reality checks remind players how long they have been active. Account breaks allow short pauses from play (for example 24 hours to several weeks), offering a simple way to step back without full self-exclusion.
Self-exclusion is available for players who need a longer break. Options include multi-month and multi-year exclusions. Players may also register with national schemes such as GAMSTOP for cross-operator exclusion. If you choose to self-exclude from Cash Lounge, your access will be restricted according to the chosen period and relevant checks will be applied.
If gambling causes concern, seek support from specialist organisations. In the United Kingdom, charities such as GamCare and BeGambleAware provide confidential advice, online resources and helplines. For cross-operator exclusion consider GAMSTOP. If you need immediate assistance, contact local support services or your GP for advice on next steps.
